shark app can't connect to robot

sheladunster80365 April 27, 2022 app , connect , shark , to Comment

The SharkClean app is the hub for customizing your robots settings. Deleting the profile does work though then go through the wifi setup process as outlined in the manual pressing both Clean Dock buttons at the same.

Shark Robot Connectivity Troubleshooting Manual Manuals

Open Wi-Fi settings on your phone find.

. We would like you to try these steps. Open the app and make sure that the mobile device is connected to the same Wi-Fi networks as your Shark Ion Robot. Only connect to your robot through on.

O It is normal for your robot to temporarily lose connectivity when it goes under. -Power the robot back on. Sign into your SharkClean account.

There may be instances where your Shark robot may lose connectivity while operating due to weak Wi-Fi signal or from entering a Wi-Fi dead zone. Smart Robot Vacuum Not Connecting to WiFi. This help content information General Help Center experience.

The mopping pads rotate similar to on a polishing gun. This is the same account you used when setting up your Shark robot in the SharkClean app. Also make sure you are using the recommended WiFi frequency.

The app will not work on 5 GHz network. Try resetting your router to see if it will connect. Cleaned on day 3 no issues.

This allows the Google Assistant to work with your Shark robot. Most networks are 24 GHz. Wait 30 seconds then turn your phone back on.

This is the 2nd STEP if you have SHARKCLEAN IQ ROBOT. Turn off phone wait a few minutes. Turn OFF 0 the robot using the switch on the side.

Get the most from your Shark by scheduling cleans creating a map of your home that you can customize and edit clean by specific rooms or areas immediately and more all in the app. O Press the power button on the side of the robot to the OFF position for 10 seconds then press it again to turn power back ON. We bought this on black friday was super excited as our old robot vac was a dumb one.

Turn off your phone. Open Wi-Fi settings on your phone find. 2 Factory Reset via the Shark Ion Robot.

Plus quickly access troubleshooting tips and FAQs get notifications and see detailed. -Power off the robot using the switch on the side for 10 seconds. If youve done so unpair it now.

Note there is also an option to do a factory reset but that wont work since it cant connect to the robot. If you have a dual-band router chances are the robot is trying to connect to the wrong frequency. What should I do if my Shark robot cant connect to my Wi-Fi.

Factory reset on the Shark IQ vacuum Turn your Shark IQ robot upside down and locate its onoff button Turn off your robot and wait 10 seconds Turn your robot back on Your Shark IQ robot is now reset and rebooted and you can now connect it to your wifi Also reboot your router by unplugging its power. Exit settings and return to the SharkClean app. We would like you to try these steps.

Never pair your robot in your devices Bluetooth settings the way you would other Bluetooth devices. Day 4 lost wifi connection. While some cordless vacuums have higher suction ratings the X1 doesnt have to suck debris up a long tube and it also has a thick motor-driven roller brush.

Hope my videos help you on setting up yours. In many instances closing the app completely will help to reset any bugs. -Press and hold the Dock and Spot buttons for 5 seconds.

-Wait for 10 seconds. First delete your existing robot in the Settings of your existing profile there will be an option to delete the robot. -Power the robot back on.

Wait 30 seconds then turn your phone back on. Go to Settings then tap on the Factory Reset option. Heres the link for the 1st STEP httpsyoutubedYAmEOVT.

If the WiFi icon is still not appearing we ask that you reach out to Shark Customer Care at 877-581-7375. Select your robot Ex. -Remove the robot from the dock.

Turn OFF 0 the robot using the switch on the side. 2 Factory Reset via the Shark Ion Robot If you cant connect to the Wi-Fi network then you will need to do a factory reset on the Shark Ion Robot itself. O Make sure the power switch on the back of the DOCK is in the ON position.

Next day cleaned until it found some dog poo was not happy with the dog. Allow google to link to your SharkClean account. Click Authorize to link your SharkClean account to the Google Assistant.

Wait 10 seconds then turn the robot power back on and wait for the voice prompt. You can check the type of router on the manufacturers website and always select the 24GHz network when choosing WiFi. When pairing is complete the Success screen will appear.

Please try to -temporarily- reduce the transmit power of the 5GHz band and make sure your phone is connected to the 24 gHz band while youre doing. Shark_ RVXXX from the menu. This robot vacuum supports only 24 GHz band and the issue can be that your phone where you have the vacuums app is connected to the 5 GHz band while the vacuum is connected to the 24 ghz band.

If youve just bought a smart WiFi robot vacuum it may take a couple or so tries before you successfully connect it to your WiFi network. Then tap the green button at the bottom of the Reset and connect screen. When the app restarts go to the top right of the robot menu and tap the gearwheel of the corresponding VR300.

Some robot vacuums can work with 24GHz routers. CONNECTING THE SHARKCLEAN APP AND ROBOT STEP 1 Create An Account STEP 2 Activate Robot Wi-Fi STEP 3 Select Robot Apple iOS Only Open the SharkClean app and set up your account. Wait 10 seconds then turn the robot power back on and wait for the voice prompt.

Select your home Wi-Fi network and enter your password. Only connect to your robot through on. Now the integration process starts like the first.

Setup went fine the first day connected to wifi cleaned the house. Shark vacuums will only connect to 24GHz networks and will not work with 5GHz networks. As a result the X1 is definitely the best robot vacuum we have ever tested at removing pet hair.

Turn off your phone.

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